SAMSUNG GALAXY
DEVICE FINANCING
Access the device you need.
Through our partnership with Watu Simu, Mbeya One helps customers access selected smartphones through structured and supported device financing.
MBEYA ONE × WATU SIMU
Making smartphones more accessible.
Our device financing service connects customers with selected smartphones through the Watu Simu financing ecosystem, supported by our team throughout the customer journey.
From application and verification to device setup and ongoing support, the process is designed to provide customers with clear guidance at every stage.
AVAILABLE DEVICES
Find a device that fits your needs.
Selected Samsung Galaxy smartphones are available through the financing programme. Availability and configurations may vary.
SAMSUNG GALAXY
A07
SAMSUNG GALAXY
A16
SAMSUNG GALAXY
A17
DEVICE AVAILABILITY
Contact our Device Financing team for current models, configurations and initial payment information.
Ask for current options →
HOW IT WORKS
A clear journey from choice to ownership.
Choose your device
Select an available smartphone that suits your needs and preferred financing option.
Submit your details
Provide the required identification, contact information and supporting customer details.
Application review
Customer information and eligibility are reviewed before the financing application proceeds.
Confirm financing
Review the financing period, required initial payment and expected repayment schedule.
Receive your device
After approval, agreement completion and setup, your device is prepared and handed over.
GETTING STARTED
What you need.
Bring the required information so our team can guide you through the application and verification process.
01
Valid identification or accepted NIDA information.
02
An active and reachable customer phone number.
03
Details of a close contact or next of kin.
04
Required initial payment for the selected device.
FLEXIBLE FINANCING
6–12
MONTHS
Choose an available repayment period that works for you.
Before completing the financing agreement, customers are shown their repayment expectations and applicable payment period.
Clear repayment schedule
Supported customer journey
Digital account access
REPAYMENTS
Pay through the network you already use.
Supported mobile money channels make repayment accessible from different networks.
01
M-Pesa
Vodacom
02
Mixx by Yas
Yas
03
Airtel Money
Airtel
Customers should use the registered financing details when completing repayment transactions.
WATU APP
Your financing,
in one place.
PAY
SUPPORT
WATU APP
Stay connected to your financing.
The Watu App gives eligible customers access to useful account and support information from their smartphone.
Check outstanding balance
View payment information
Review transactions
Receive account notifications
Access help and support
Use available device support features
RESPONSIBLE ACCESS
Financing built around responsible access.
Applications go through customer identity and eligibility verification to support accurate information and responsible financing decisions.
Identity verification
Customer identity information is checked during the application process.
Eligibility review
Relevant customer information is reviewed before financing is confirmed.
Responsible repayment
Customers are guided on their repayment expectations before completing the agreement.
AFTER-SALES SUPPORT
Support continues after you receive your phone.
Device Support
Get guidance when your financed device develops a technical issue.
Approved Repairs
Customers are guided toward recognised support and service channels for eligible repairs.
Lost or Stolen Device
Customers receive guidance on the appropriate reporting and device security process.
QUESTIONS
Good to know.
How long can I finance a device?
Available financing periods can range between 6 and 12 months depending on the applicable financing option.
What identification can I use?
Accepted identification may include NIDA information, Voter ID, Driving Licence or Zanzibar Resident ID, subject to applicable verification.
How can I check my balance?
Eligible customers can use the Watu App to view outstanding balance and account transaction information.
How can I make repayments?
Supported mobile money channels include M-Pesa, Mixx by Yas and Airtel Money.
What if my phone develops a problem?
Contact the appropriate support channel before taking a financed device to an unauthorised repair provider.
Can a financed device be returned?
Device returns are subject to assessment and the applicable return conditions.
READY TO START?
Let us help you find the right device.
Speak with the Mbeya One Device Financing team for current device availability, financing information and application support.
Talk to Device Financing →